Complete this survey to get instant access to a score for your organisation's digital maturity and effectiveness, benchmarked with the sector and your previous score (if you have one). You will also get access to personalised recommendations and resources to improve your score.

Please note this survey will take approximately 20-30 minutes to complete and there is no save function.

When we refer to digital, we mean:
The use of technology and data throughout the sector to meet raised consumer expectations and drive innovation, actionable insights and value, covering:
  • Capabilities and culture
  • Processes and systems
  • Services and experiences (online, in-venue and in the community)
Please ensure that you are able to represent the views of your organisation in all these areas or liaise with colleagues where necessary before submitting a single response.

Just consider the relevant parts of your organisation to fitness and leisure if you also operate other services.

Your information will be used in relation to this service only. See our privacy policy.